Outsourcing payroll service is a hugely beneficial business strategy. However, choosing the best payroll service agency in Kolkata brings along with it a lot of commitment and expectations. One wrong choice can compromise your business inside details and waste time and money. So, you must clearly set out your expectations in front of them and ask them these important questions that will help both parties to judge if the association will be fruitful or not.
1. Can you meet the outsourced payroll professionals who are going to handle your account?
You need to meet the team who will handle your payroll service so that you can assess how knowledgeable they are and whether they are efficient to justify the job given. You must ensure that your outsourced payroll provider understands your business and can handle any challenges that may arise.
2. Is your payroll platform the most advanced and updated version?
What technology will your outsourced payroll provider use? When was this technology developed? What can it offer? Many external payroll providers use software developed decades ago, which makes it difficult to customize, and limits its ability to integrate with other platforms. Hence, find out what technology your service provider uses, when the technology was developed and what it offers. Also, is it appropriate for your internal payroll system or not?
These days payroll platforms are cloud-based that offers an Application Programming Interface (API). This enables it to interface with other systems such as KeyPay, QuickBooks Online and Xero.
3. What support can my business expect from my outsourced payroll provider?
Some low-cost outsourced payroll services only help to calculate the wages, superannuation and pay as you go tax and then provide you with a bank file. Others collect timesheets, apply pay rule conditions, calculate wages, taxes and superannuation and then distribute all payments to the relevant agencies, authorities and clearinghouses. Other payroll providers just offer you their online payroll system disguised as an outsourced service. Ensure you ask exactly where your external payroll provider’s services start and stop.
4. How do you manage time and attendance?
Collecting time and attendance data is an essential component of payroll, however, not all external payroll providers have a time and attendance system. So, find out if your payroll provider collects time and attendance data and if they do, how it’s done.
The top outsourcing payroll service agency in Kolkata offers a fully integrated online rostering and time and attendance system. This helps everyone to access verified data for conducting an accurate payroll.
5. What add-on services do you offer?
Some payroll providers can integrate with a wide range of add-on services such as accounts, time and attendance, and HR.
The best-outsourced payroll service providers in Kolkata offer a wide range of in-house employment management services, such as employment law, migration, human resources, and recruitment.
6. Is there any hidden cost?
Ensure there is a transparent pricing system between you and your service provider. At times, payroll services appear to be cost-effective but come along with additional costs. These hidden costs increase the budget of managed payroll significantly.
7. Do you have an exit strategy?
One of the most crucial questions that you must clear to get the answer before hiring and signing the deal with an outsourced payroll provider. An exit strategy- if they have? How does it work? In case the association is dissolved, how will the data be handed over? Any extra cost for the exit?
You must ensure there should not be a hard time getting out of an unfair agreement. A well-designed exit strategy is a must.
Well, once you have set out these questions to your service provider and have answers to all, it will be clear if the top outsourcing payroll service agency in West Bengal such as Darks Manpower, you have hired or plan to hire will stand on your expectations or not.
