Human interaction needs a certain percentage of the sensitivity which is aptly required for a successful transaction of the business. If a certain business fails to meet the requirements then things just go out of hand accruing more and more losses. The security guy that you hire from one of the most Trusted Security Agencies in Odisha is the first point of interaction when a customer he needs to be a bit polite and sensible otherwise it takes no time to screw up in the first impression. In this article we will be talking about what are some of the customer servicing skills that a security guy should have while working in a business set-up. So stay tuned and keep reading.
The Best Security Services plays a key role in your business growth.
If you are coming in the daily human interaction then you need to have something called as prompt response, which only comes through proper soft skill training. We have already written an article on security personnel getting the soft-skills, you can read this in the following link-
https://darksmanpower.com/do-security-guards-need-soft-skills-lets-talk-on-this/ .
In the following points we will be discussing some of the customer servicing skills that are required for a security personnel to be possessed for a smooth conduction of the business.
Observation skills
The security personnel that you hire should be possessing the umpteen observation skills, observing any unconventional activity of the customers, whether someone needs help or not, especially for the senior citizens whether commodity they are finding is available or not something else, whether women safety is being taken care or not. Darks Manpower being one of the Top security agencies in Odisha, trains its security personnel to do the same.
Prompt Reply
Not stating the same in the other sense, let’s take a situation. If a customer is searching for a particular product counter then he or she should be answered promptly. If the security fails to answer it gives a bad impression. The guy should be having at least the basic knowledge of what is happening in the store or rather which counter lies in which direction of the store.
Prompt Alertness
The thing is that no-one is a GOD out here and shop-lifting can happen at any point of the day, so you need to stay alert. Darks Manpower trains its security professionals to show immediate action when such an incident happens, as a result both the commodity and the reputation of the working premises gets saved. So hiring the security professional from one of the Top Security Agency in Odisha is always a win-win for you.
Women Safety
Although this topic does not need an elusive discussion and we won’t be doing it anyway. The focus is always there. Darks Manpower believes in the sidelining of the patriarchal oppression so any kind of misbehavior at the work-place is strictly not tolerated by our security personnel.
